Refund
You have the right to return the goods within fourteen days without giving a reason. To do this, you must inform us of your decision to return the goods by means of a clear declaration (e.g. a letter sent by post or email). Please send the above statement to
Veganail - Alexandros Dardas at Salvatorgasse 10/1/10 at 1010 Vienna
E-Mail: office@veganail.com
Procedure
- Write to us that you want to return the goods and would like a refund
- The goods must be sent in their original packaging to the following address: Veganail - Alexandros Dardas
Salvatorgasse 10/1/10
1010 Vienna - Please note that the goods must be sent as dangerous goods
- After receiving the goods, we will refund you the amount paid.
- For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment
- In the case of a return, you bear the direct costs of the return.
The provisions regarding cancellation policy in paragraph 6 of our AGBs
apply